Digiprog 3 Odometer Programmer Can’t Read EEPROM (solved)

Yesterday, I just got the newest Digiprog III for BW X5 to diagnose LCM, EWS & Key Programming Via EWS . Well packed, but unfortunately, it cannot be used to read EEPROM.
Digiprog-3-package-1
I used OBD ST01 & ST04 cables (contained in Digiprog III odometer master entire kit)to read EEPROM. The pic below shows what I did.
Digiprog-3-package-2
But the result can be seen like the following pic. The EEPROM cannot be read.
Digiprog-3-package-3
Solutions:
1. Take down the clip and clear the chip. Then try it again.
2. If you do not want the clip,contact the purchasing specialist to ask for the 01/04 Adapter for Digiprog 3.
Digiprog-3-adaptor-4

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